Services marketing: Integrating customer focus across the firm
Zeithaml, V. A.
Services marketing: Integrating customer focus across the firm - 6th - New Delhi: McGraw-Hill, ©2015 - xxxii, 711p.
9781259026812
Management
658.81 / ZEI
Services marketing: Integrating customer focus across the firm - 6th - New Delhi: McGraw-Hill, ©2015 - xxxii, 711p.
9781259026812
Management
658.81 / ZEI