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Branded customer service: The new competitive edge

By: Contributor(s): Material type: TextTextPublication details: Tata McGraw-Hill, New Delhi: ©2004Description: xii, 259pISBN:
  • 9780070594012
Subject(s): DDC classification:
  • BAR 658.812
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Item type Current library Collection Call number Status Date due Barcode
Reference Books Reference Books GCET LIBRARY MBA MBA BAR (Browse shelf(Opens below)) Not for loan 040357

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