TY  - BOOK
AU  - Gryna, Frank M.
AU  - Chua, Richard C. H.
AU  - DeFeo, Joseph A.
TI  - Quality planning and analysis: For enterprise quality
SN  - 9780070618480
U1  - 658.562 
PY  - 2007///
CY  - New Delhi
PB  - Tata McGraw-Hill
KW  - Management
ER  -