000			00375nam a2200145Ia 4500
003			OSt
008			181001s2004 xx 000 0 und d
082			_a658.4013 _bLAL
100			_aLal, H.
245		0	_aTotal quality management: _bA practical approach
260			_bNew Age International, _aNew Delhi: _c©2004
300			_a237p.
650			_aManagement
942			_2ddc _cBK _01
999			_c2425 _d2425