000 | 00467nam a2200169Ia 4500 | ||
---|---|---|---|
003 | OSt | ||
008 | 181001s2018 xx 000 0 und d | ||
020 | _a9780070603349 | ||
082 |
_bHAF _a658.812 |
||
100 | _aHafiz, Khalid | ||
245 | 0 |
_aCustomer value management: _bA guide for your journey to best-practice processes |
|
260 |
_bTata McGraw-Hill, _aNew Delhi: _c©2005 |
||
300 | _a83p. | ||
650 | _aManagement | ||
700 | _aHendricks, Scott | ||
942 |
_2ddc _cREF |
||
999 |
_c4924 _d4924 |