000 00467nam a2200169Ia 4500
003 OSt
008 181001s2018 xx 000 0 und d
020 _a9780070603349
082 _bHAF
_a658.812
100 _aHafiz, Khalid
245 0 _aCustomer value management:
_bA guide for your journey to best-practice processes
260 _bTata McGraw-Hill,
_aNew Delhi:
_c©2005
300 _a83p.
650 _aManagement
700 _aHendricks, Scott
942 _2ddc
_cREF
999 _c4924
_d4924