| 000 | 00446nam a2200169Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 181001s2018 xx 000 0 und d | ||
| 020 | _a9780070594012 | ||
| 082 |
_bBAR _a658.812 |
||
| 100 | _aBarlow, Janelle. | ||
| 245 | 0 |
_aBranded customer service: _bThe new competitive edge |
|
| 260 |
_bTata McGraw-Hill, _aNew Delhi: _c©2004 |
||
| 300 | _axii, 259p. | ||
| 650 | _aManagement | ||
| 700 | _aStewart, Paul | ||
| 942 |
_2ddc _cREF |
||
| 999 |
_c5105 _d5105 |
||