| 000 | 00416nam a2200157Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 181001s2018 xx 000 0 und d | ||
| 020 | _a9780070499645 | ||
| 082 |
_bNAT _a658.812 |
||
| 100 | _aNath, Dhruv | ||
| 245 | 0 | _aNuts and bolts of CRM (Customer relationship management) | |
| 260 |
_bTata McGraw-Hill, _aNew Delhi: _c©2005 |
||
| 300 | _axxii, 208p. | ||
| 650 | _aManagement | ||
| 942 |
_2ddc _cREF |
||
| 999 |
_c5305 _d5305 |
||