| 000 | 00428nam a2200157Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 181001s2018 xx 000 0 und d | ||
| 020 | _a9780070598485 | ||
| 082 |
_bCRO _a658.562 |
||
| 100 | _aCrosby, Philip B. | ||
| 245 | 0 |
_aQuality without tears: _bThe art of hassle-free management |
|
| 260 |
_aNew Delhi: _bOxford University Press, _c©2004 |
||
| 300 | _axv, 205p. | ||
| 650 | _aManagement | ||
| 942 |
_2ddc _cREF |
||
| 999 |
_c5358 _d5358 |
||