000 00329nam a2200133Ia 4500
003 OSt
008 181001s2008 xx 000 0 und d
082 _a658.562
_bBED
100 _aBedi, Kanishka
245 0 _aQuality management
260 _bOxford University Press,
_aNew Delhi:
_c©2008
650 _aManagement
942 _2ddc
_cBK
999 _c6029
_d6029