000 00464nam a2200181Ia 4500
003 OSt
008 181001s2009 xx 000 0 und d
020 _a9780195689082
082 _a658.81
_bJAU
100 _aJauhari, Vinnie
245 0 _aServices:
_bMarketing, operations and management
250 _a1st
260 _a©New Delhi
_bOxford University Press,
_c©2009
300 _axv, 584p.
650 _aManagement
700 _aDutta, Kirti
942 _2ddc
_cBK
999 _c6264
_d6264