000 00382nam a2200169Ia 4500
003 OSt
008 181001s2013 xx 000 0 und d
020 _a9789350247365
082 _a658.81
_bJHA
100 _aJha, S. M.
245 0 _aServices marketing
250 _a7th
260 _bHimalaya,
_aNew Delhi:
_c©2013
300 _a783p.
650 _aManagement
942 _2ddc
_cREF
999 _c6962
_d6962