| 000 | 00457nam a2200181Ia 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 008 | 181001s2008 xx 000 0 und d | ||
| 020 | _a9788131505182 | ||
| 082 |
_bBAR _a658.802 |
||
| 100 | _aBaran, Roger J. | ||
| 245 | 0 | _aCustomer relationship management | |
| 260 |
_bCengage Learning, _aNew Delhi: _c©2008 |
||
| 300 | _a308p. | ||
| 650 | _aManagement | ||
| 700 | _aGalka, Robert J. | ||
| 700 | _aStrunk, Daniel P. | ||
| 942 |
_2ddc _cREF |
||
| 999 |
_c7100 _d7100 |
||