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Customer satisfaction research management: A comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

By: Material type: TextTextPublication details: Pearson Education, New Delhi: ©2005Edition: 1stDescription: xv, 248pISBN:
  • 9788129711342
Subject(s): DDC classification:
  • ALL 658.8343
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Item type Current library Collection Call number Status Date due Barcode
Reference Books Reference Books GCET LIBRARY MBA MBA ALL (Browse shelf(Opens below)) Not for loan 051624

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